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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Noe

Richard Noe

September 1, 2026

5  out of  5
rating by Richard Noe
"Lisa took care of the problem and followed up the same day. Great service"
We responded:
"Thank you Richard! We are glad Lisa was able to help you in a timely manner!"
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Aimee Shinall

September 1, 2026

5  out of  5
rating by Aimee Shinall
"Great customer service for everyone in this office. They care about their customers and it shows."
We responded:
"Thank you Aimee!"
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David Davison

August 31, 2026

5  out of  5
rating by David Davison
"Very professional and great to deal with."
We responded:
"Thanks David!"
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Bonnie Northrup

August 24, 2026

5  out of  5
rating by Bonnie Northrup
"I requested to change our police from a vehicle that we traded onto our new one. Lisa was great getting the details she needed, and within minutes my new insurance card was in my inbox! We have always had great service from Tom Conklin State Farm, and this was no exception."
We responded:
"Thank you Bonnie! So glad Lisa could help you with everything you need!"
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Tarissa Chatten

August 22, 2026

5  out of  5
rating by Tarissa Chatten
"Zach was nothing short of professional, knowledgeable, and experienced in answering all the questions I had regarding a move to another state."
We responded:
"Thanks Tarissa! Zach is a great asset to our team!"
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LeAnn Hanson

August 22, 2026

5  out of  5
rating by LeAnn Hanson
"Anytime I need anything, the phone calls are always handled quickly. I've been with this office 20 years and the customer service has been great."
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Travis Weaver

August 20, 2026

5  out of  5
rating by Travis Weaver
"Tom is awesome! He helped me quickly get insurance for my office when I was under a time crunch."
We responded:
"Thank you Travis! We appreciate the kind words and we are happy to help!"
Profile photo of Ethel Cornelius

Ethel Cornelius

August 18, 2026

5  out of  5
rating by Ethel Cornelius
"The agent was exceedingly helpful, and transferred my account from one state to another without hassle when I needed to update my vehicle registration."
We responded:
"Thank you! Happy to help! "
Profile photo of Tricia Test

Tricia Test

July 29, 2026

5  out of  5
rating by Tricia Test
"Called the office with login help for my State Farm app. Salina was able to help me get back into my account! She was very helpful and nice! Thank you for you help :)"
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Jerry Adkins

July 10, 2026

5  out of  5
rating by Jerry Adkins
"Fantastic customer service! Lisa took care of us by adding a vehicle with a short phone call and a few follow up questions. Couldn't have has a better experience, top notch!!"
We responded:
"Thank you Jerry! Lisa is a great customer service rep here at our office! "
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Joel and Steph Manning

May 11, 2026

5  out of  5
rating by Joel and Steph Manning
"Adding a car to our policy ended up saving us money due to an astute agent! Thank you."
We responded:
"Thank you!! We do our best to help our customers! "
Profile photo of Adele Wilkinson

Adele Wilkinson

April 2, 2026

5  out of  5
rating by Adele Wilkinson
"Lisa was great at handling my new car and deleting my older car with my other vehicles. Thank you so much."
We responded:
"Thank you Adele! Lisa is a great customer service helper!"
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Sue Martinelli

March 13, 2026

5  out of  5
rating by Sue Martinelli
"Tom and Kaylee are the best! Excellent service - prompt, very knowledgeable, and kind!!! And property insurance."
We responded:
"Thank you Sue! "
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Tammy McCoy

February 23, 2026

5  out of  5
rating by Tammy McCoy
"Salina was very informative and helpful!"
We responded:
"Thank you Tammy! Salina is great at what she does! "
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Matt Webster

February 19, 2026

5  out of  5
rating by Matt Webster
"Awesome to work with, would recommend."
We responded:
"Thank you Matt! We were so glad to help you out today! "
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Aaron Harmon

January 7, 2026

5  out of  5
rating by Aaron Harmon
"Every December I work on a budget for 2026. I noticed my insurance premiums at my previous provider had increased steadily over the past few years.
I completed an online quote with State Farm and others, but Jake was the quickest to respond. We had a quick conversation over the phone and he was able to arrange the details within my policies to fit my needs and save me even more money than the initial online quote. Throughout the process Jake was very responsive and able to quickly answer any questions that I had.
Looking forward to a great relationship with Jake and The Tom Conklin State Farm Team."
We responded:
"Thank you Aaron! We are so glad Jake was able to help! The Tom Conklin team loves to provide people with the best plans to fit each customers needs! "
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steven hawkins

December 3, 2025

5  out of  5
rating by steven hawkins
"Tom and Jake have been incredibly helpful everytime I’ve needed something taken care of! Highly recommend giving them a call"
We responded:
"Thank you Steven! We are glad to take care of you! "
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Carlee Quick

December 3, 2025

5  out of  5
rating by Carlee Quick
"Always get great insurance help with Tom and team! Recently purchased a new car and the transition was seamless thanks to them, Rachel specifically was a lot of help."
We responded:
"Thank you Carlee! We are happy to help our current customers with new purchases! Rachel a great help! "
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Steve Overend

November 24, 2025

5  out of  5
rating by Steve Overend
"The staff at Tom Conklin State Farm are great to deal with. They always help me out with a friendly smile!"
We responded:
"Thank you Steve! We are so happy we are able to help you with all your insurance and financial service needs!"
Profile photo of Linda Fey

Linda Fey

November 20, 2025

5  out of  5
rating by Linda Fey
"I contacted Tom with questions about my homeowner’s premium, and he thoroughly and patiently explained my coverages, and the options I had to adjust those coverages.
Knowing that Tom was aware of my circumstances and what would best fit my needs, I made some changes. I am comfortable in doing so because I trust Tom to advise me appropriately, and I give Tom my highest recommendation."
We responded:
"Thank you Linda! We are so glad Tom was able to help you and do what was best for you! "
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Shane Smith

November 19, 2025

5  out of  5
rating by Shane Smith
"They have taken good care of us. They have been proactive about our policy. Communication has been swift, clear, professional and pleasant."
We responded:
"Thank you Shane! We are so glad to help you out on all your insurance needs!"
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Erin Magee

November 17, 2025

5  out of  5
rating by Erin Magee
"We called to get quotes on vehicles insurance and Salina was so helpful and answered all of our questions!"
We responded:
"Thanks Erin! Salina is the best! "
Profile photo of Steven Neptun

Steven Neptun

November 15, 2025

5  out of  5
rating by Steven Neptun
"Employees at Tom Conklin SF were friendly. Tom is very knowledgeable and helpful regarding Insurance issues. I consider my visit with Tom as constructive."
We responded:
"Thank you Steven! Glad we could help! "
Profile photo of Jill H.

Jill H.

November 13, 2025

5  out of  5
rating by Jill H.
"Recently, my husband and I had several questions in regards to our homeowner's and car insurance premiums.
We made a phone call to Tom's office and Salina was able to answer all of our questions. She also scheduled an appointment for us to come in and confirm our policy changes. We also ended up with savings on our bill as well.
Thanks, Salina!"
We responded:
"Thank you! Bryan tries his best to help customers save! "
Profile photo of Monica Kosowski

Monica Kosowski

November 12, 2025

5  out of  5
rating by Monica Kosowski
"Very helpful and always friendly!"
We responded:
"Thank you Monica! "