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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Veronica Davis

Veronica Davis

September 30, 2024

5  out of  5
rating by Veronica Davis
"I needed a better deal for my car insurance and came across here. I worked with Kaylee and she was so sweet and patient with me and my insurance is so much cheaper and even better now compared to where i was before! Big thanks to Kaylee!!"
We responded:
"Thank you Veronica! Kaylee is a great employee and we are so glad she could help you out! "
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laenie Swardenski

September 13, 2024

5  out of  5
rating by laenie Swardenski
"Jaelyn was the best and made the process of getting life insurance super easy! She is very knowledgeable."
We responded:
"Thanks Laenie! We are so glad Jaelyn could help you with your life insurance needs! "
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Tera Brinson

August 28, 2024

5  out of  5
rating by Tera Brinson
"Always very helpful!!!"
We responded:
"Thanks Tera! "
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Ron

August 27, 2024

5  out of  5
rating by Ron
"Jaelyn is amazing!!!"
We responded:
"Thanks Ron! Jaelyn is a great new asset to the team! "
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Samantha McLeese

August 5, 2024

5  out of  5
rating by Samantha McLeese
"We worked with Bryan from the office, he did a great job explaining everything that we were changing, and getting. He made it easy changing companies. It was a very smooth process."
We responded:
"Thanks Samantha! Bryan does his best for our customers! "
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Lorna Long

July 30, 2024

5  out of  5
rating by Lorna Long
"Very friendly and helpful"
We responded:
"Thanks Lorna!"
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Sterling Thornton

July 19, 2024

5  out of  5
rating by Sterling Thornton
"Bryan T, was very professional and courteous each time we spoke with him about coverage options. He was quick and timely with responses and knew everything he was talking about while simplifying it for a non-insurance agent. He is a great agent and I highly recommend using him for all your needs!"
We responded:
"Thank you Sterling! Bryan does his best to help our customers! "
Profile photo of Kellsie

Kellsie

June 27, 2024

5  out of  5
rating by Kellsie
"Always there for any insurance needs or if anything happens Amazing place"
We responded:
"Thanks Kellsie! "
Profile photo of Lori Caulkins - HS

Lori Caulkins - HS

May 7, 2024

5  out of  5
rating by Lori Caulkins - HS
"Salina is always prompt answering my questions. I appreciate having quick answers."
We responded:
"Thank you Lori! Salina does great at answering our customers questions! "
Profile photo of Dennis Clark

Dennis Clark

May 2, 2024

5  out of  5
rating by Dennis Clark
"I called Tom Conklin State Farm with questions about my auto insurance monthly rate. I had the pleasure of speaking with Salina Durst. Salina explained that the insurance card was for my Corvette and the total charges were for multiple vehicles on my policy and not a major increase on the Corvette. Salina is always a pleasure to work with. Salina’s knowledge, patience and dedication is evident throughout the process. Thank you, Salina."
We responded:
"Thank you Dennis!! Salina is one of the best!! "
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bwhitcomb55

March 29, 2024

5  out of  5
rating by bwhitcomb55
"Zach Severns was of great help today saving us money on our car insurance!"
We responded:
"Thank you! Zach loves to help others! "
Profile photo of Jenny Severns

Jenny Severns

March 26, 2024

5  out of  5
rating by Jenny Severns
"Zach gave me options for life insurance that were easy to understand, and he did a great job explaining them. Very professional and confident in what he was offering. Great team for State Farm!"
We responded:
"Thanks Jenny! Zach is here to help!"
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jessica isbell

February 16, 2024

5  out of  5
rating by jessica isbell
"Zach Severns was a great help with all of my policy questions! Thank you!!!"
We responded:
"Thank you Jessica! We think Zach is great too!"
Profile photo of David Severns

David Severns

February 16, 2024

5  out of  5
rating by David Severns
"I came in to go over my policies with Zach, and it was great. He was able to adjust my coverages to fit what I need. I highly recommend Tom’s team!"
We responded:
"Thanks David! Zach is here to help with our customers needs!"
Profile photo of Gage Brentrup

Gage Brentrup

December 6, 2023

5  out of  5
rating by Gage Brentrup
"Great service"
We responded:
"Thank you!"
Profile photo of Tina Himegarner

Tina Himegarner

December 4, 2023

5  out of  5
rating by Tina Himegarner
"Tom Conklin State Farm is a very home felt place to go. Jarred makes your experience feel like you are at home and is very helpful in taking care of everything that you are needing done. Jarred is very knowledgeable. I would recommend here 10/10. Everyone is super nice in the office."
We responded:
"Thank you Tina! We are so glad you had a great experience! Jarred is always here to take care of our customers! "
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amanda melhouse

November 30, 2023

5  out of  5
rating by amanda melhouse
"I had a great experience with this company! I was inquiring about renter’s insurance, and Lisa was very helpful throughout the process. Excellent service!"
We responded:
"Thanks Amanda! We are so happy to help! Glad Lisa was part of your experience!"
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Stephen Ryan

November 30, 2023

5  out of  5
rating by Stephen Ryan
"Lisa Ryan is absolutely the best in helping me with my insurance needs and questions."
We responded:
"Thanks Stephen! We are so glad Lisa could help you with all your questions! "
Profile photo of Sheila Peckham

Sheila Peckham

November 29, 2023

5  out of  5
rating by Sheila Peckham
"Rachel was very helpful with answer all questions I had about our policy."
We responded:
"Thank you Sheila! We are so glad Rachel was able to help you! "
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Shawn Allard

November 29, 2023

5  out of  5
rating by Shawn Allard
"Called a couple weeks ago for an insurance quote. Lisa was wonderful. She answered all my questions. Great people you guys have on your team."
We responded:
"Thank you Shawn! We are happy to help you with all your insurance needs. Lisa does a great job! "
Profile photo of Lenny Forbes

Lenny Forbes

November 27, 2023

5  out of  5
rating by Lenny Forbes
"Lisa was very helpful when I called for an insurance quote.Thank you Lisa!!"
We responded:
"Thank you Lenny! Lisa does a great job helping our customers! "
Profile photo of Mark Parent

Mark Parent

November 21, 2023

5  out of  5
rating by Mark Parent
"I have had a great experience when I called regarding unimproved land. I believe I talked to Lisa Ryan. She answered all my questions an anticipated a few more. Thanks!"
We responded:
"Thank you Mark! Lisa really knows her stuff! "
Profile photo of Matt King

Matt King

November 20, 2023

5  out of  5
rating by Matt King
"I can not express how impressed we are with the local Farmington IL branch Tom Conklin, Jarrod, and the other representatives. They go above and beyond with all our needs and questions. Unfortunately, I have been involved with many not at fault accidents. They have walked me through the process multiple times. The customer Service on the phones have been wonderful as well. They are very compassionate representatives. Thanks again"
We responded:
"Thank you so much Matt! We try hard to give our best to all our customers! "
Profile photo of Matt Vandevoorde

Matt Vandevoorde

November 16, 2023

5  out of  5
rating by Matt Vandevoorde
"Very easy and affordable, comparable with my old company, great service and location, highly recommended!"
We responded:
"Thank you Matt! "
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Kelly Streitmatter

November 15, 2023

5  out of  5
rating by Kelly Streitmatter
"Great customer service. Easy appointment scheduling. Answered all my questions. Would totally recommend Brian at Tom Conklin's office."
We responded:
"Thank you Kelly! Bryan is always here to help our customers! "