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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

MacKenzie Sturm

May 10, 2023

5  out of  5 rating by MacKenzie Sturm
"Fast, easy, and friendly service!! They do great work and it doesn’t cost an arm and a leg!"

Michelle ELam

April 24, 2023

5  out of  5 rating by Michelle ELam
"Tom is great to work with! We have been with him for ages and the organization has come through for us in some unfortunate instances. We appreciate that they are always there to help when needed."

Ryan Conklin

April 11, 2023

5  out of  5 rating by Ryan Conklin
"I was with another large carrier who increased my rates almost 50% on my home, auto and umbrella. I shopped around with no luck. I called up Tom and within a day he had me a customized policy for the same price I was paying before the increase. Tom and team did what many other agents couldn’t do in a quick, friendly and professional manner. Would highly recommend!!"

Kristina Forman

April 5, 2023

5  out of  5 rating by Kristina Forman
"Just switched and saved a nice chunk!! Brian Thornton was the best to work with out of Tom Konklins office. Working efficiently, timely and professional. Highly recommend!!"

Michelle Melhouse

April 4, 2023

5  out of  5 rating by Michelle Melhouse
"They helped me sign up for a US Bank card through State Farm. Very easy process, thank you!"

lazerlazer 30

March 31, 2023

5  out of  5 rating by lazerlazer 30
"Recently, my husband and I worked with Bryan Thornton from the Farmington office. Bryan was very knowledgable and helpful throughout the whole process. We moved all of our policies over to State Farm with his help and greatly lowered our monthly insurance bill. Thanks Bryan, you're the best!!"

Bobbie Thornton

March 31, 2023

5  out of  5 rating by Bobbie Thornton
"Great service, very helpful staff!"

Lisa McCoy

March 22, 2023

5  out of  5 rating by Lisa McCoy
"Tom and his team definitely set the standard when it comes to personalized service. They listen well and do their best to meet your needs; sometimes needs you do not even know you may have. They are professional and knowledgeable and have not lost the "hometown touch" that it often missed in today's society!"

A Money

February 7, 2023

5  out of  5 rating by A Money
"Bryan was so helpful! Went out of his way to get me what I needed right away and saved me a trip! Highly recommended!!"

Steffanie Ulm

January 18, 2023

5  out of  5 rating by Steffanie Ulm
"Great job to Bryan at Tom Conklin’s office on helping me save my dad money on his car insurance!"

Jennifer Myers

November 14, 2022

5  out of  5 rating by Jennifer Myers
"Awesome, speedy service!!! Lowered my payment, with better coverage than I had. Definitely recommend Bryan!"

Chris Howard

November 3, 2022

5  out of  5 rating by Chris Howard
"Excellent service with the coverage we need at a great price! Thank you Bryan with State Farm!!!"

Jason K

October 10, 2022

5  out of  5 rating by Jason K
"Excellent service, competitive rates, and an actual person that you can shake hands and speak with rather than a call center like most other insurance companies. I’m very happy that we switched to State Farm in Farmington. Jarred Kosowski was very knowledgeable and easy to work with. Highly recommended!"


September 6, 2022

5  out of  5 rating by SHERRY
"Excellent customer service! Thank you Jerred! I would recommend Tom Conklin / State Farm insurance to all of my friends and family!"

jay upchurch

September 6, 2022

5  out of  5 rating by jay upchurch
"Bryan Thornton in Tom Conklin's office is great to work with! He is open to email, phone, and text conversations and gets back to me very quickly with any and all questions I have. Definitely a recommend, and 5 stars!"

Justin Rodgers

September 2, 2022

5  out of  5 rating by Justin Rodgers
"This team got me great coverage and a great rate. Took care of me in a timely manner as well"

Jessica Lowery

August 31, 2022

5  out of  5 rating by Jessica Lowery
"Jarrod has been wonderful to work with, quick responses and very knowledgeable for both my home and auto insurance needs."

Eli Gross

August 16, 2022

5  out of  5 rating by Eli Gross
"Jarred was very helpful and made the experience very enjoyable."

jody centers

August 2, 2022

5  out of  5 rating by jody centers
"Bryan did an excellent job of explaining everything and finding me the coverage that fit my family’s needs!"

Jody McKinty

August 2, 2022

5  out of  5 rating by Jody McKinty
"Competitive prices friendly helpful people"


August 2, 2022

5  out of  5 rating by Tom
"Love these guys, they are always professional and very helpful"

Rake Rock

August 1, 2022

5  out of  5 rating by Rake Rock
"Bryan did a great job following up with me and getting me what I need, look forward to dealing with him when needed."

Nick Vorgias

June 24, 2022

5  out of  5 rating by Nick Vorgias
"Go see Jarred, he is awesome guy and very knowledgeable, he just saved me over 1k a year!"


May 31, 2022

5  out of  5 rating by C R
"Daphne is great to work with. Quick to respond. Competitive premiums with comparable coverage. Friendly staff."

Anita Arnold

April 29, 2022

5  out of  5 rating by Anita Arnold
"Daphne is the best, she helped us out some much with our insurance needs!! She explained everything so it was easy to understand just what we we’re getting! I would highly recommend her for any of you insurance needs!! Great place to do business! Thank you so much!!!"